退款政策

Refund & Return Policy

Thank you for shopping with us.

We want you to be satisfied with your purchase. If you have any issues with your order, please review our return and refund policy below.

Return Eligibility

To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging.

Returns for damaged items, defective products, or incorrect shipments will be accepted.

Return Period

Please contact us within 7 days of receiving your order if you wish to request a return or refund.

Non-Returnable Situations

Returns or exchanges are generally not accepted in the following cases:

• Change of mind  
• Size or expectation differences  
• Items that have been used or damaged by the customer

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please contact us within 7 days of delivery and provide photos of the issue. We will review the case and arrange a replacement or refund if applicable.

Refund Processing

Once the returned item is received and inspected, refunds will be processed within 3 business days. Refunds will be issued through the original payment method whenever possible.

International Orders

For international shipments, delivery times, shipping costs, and customs procedures may vary depending on the destination country.

Customers may be responsible for customs duties, taxes, or import fees required by their local regulations.

Contact Us

If you have any questions regarding returns or refunds, please contact us through our contact form or email.

Email: bian1plus1@gmail.com